Invest in Your Own Success
Embarcadero’s Software Maintenance program gives you full access to Embarcadero’s exceptionally strong investments and commitment to your organization’s success. Embarcadero’s unusually strong customer-centric investments and efforts:
- Embarcadero invests nearly 2x the industry average in R&D as a percentage of revenue
- Since 2007, Embarcadero has doubled R&D headcount, resulting in more frequent technology updates and upgrades to provide your organization with faster access to the technology needed to increase productivity and support the latest platforms
- Strengthened our QA, licensing, and support infrastructure with new systems to simplify access to higher-quality products and support
- Achieved a 92% satisfaction rating on reported support incidents
Advantages of Maintenance
- Continued 24/7 access to product updates and upgrades to keep technology investments up-to-date.
- Uninterrupted access to technical support via phone and email
- Uninterrupted access to on-line technical resources
