Upgrade Requirements and Return Policy

Upgrade Requirements and Return Policy

  • Customers purchasing an upgrade must have a qualifying older version of a product registered to their user account
  • Our product licensing mechanism will enforce this policy by verifying registration following purchase and will only activate purchased products for purchases that meet the Qualifying Purchase criteria.
  • If you don't have a previously registered qualifying product, you will not be able to register and use the upgrade
  • No returns or refunds will be accepted except where required by law. Customers are expected to review their eligibility before purchase
  • Academic products do not qualify for upgrade pricing

Requirements Specific to Certain Upgrades:


RAD Studio 10 Seattle, Delphi 10 Seattle, and C++Builder 10 Seattle

To check which product versions you are currently registered with, log in to members.embarcadero.com and click My Registered Products.

Upgrade qualifications may be extended to registered users of older versions during promotional offers. See http://www.embarcadero.com/radoffer for current offers.

Qualifying products for all 10 Seattle Architect and Ultimate upgrades

Any Architect, Ultimate or Enterprise edition of:

  • Delphi XE5-XE8
  • C++Builder XE5-XE8
  • RAD Studio XE5-XE8

Qualifying products for all 10 Seattle Professional and Enterprise upgrades

Any Enterprise or Professional edition of:

  • Delphi XE5-XE8
  • C++Builder XE5-XE8
  • RAD Studio XE5-XE8

XE4 users also qualify for the upgrade price through December 31, 2015

Qualifying products for "upgrade from Starter" upgrades

The "upgrade from Starter" upgrade prices are available to registered users of version XE5 or later of Delphi Starter edition or C++Builder Starter Edition.

Upgrade qualifications may be temporarily changed time to time during promotional offers.


Delphi 10 Seattle Starter and C++Builder 10 Seattle Starter

Delphi 10 Seattle and C++Builder 10 Seattle Starter upgrade/competitive upgrade pricing is available to owners of any other IDE or software development tool including earlier versions of Delphi, C++Builder, Turbo Delphi, Turbo C++, Turbo Pascal or any other paid or free IDE from any other vendor (such as Visual Studio Express Editions, Lazarus, Eclipse, and others).